Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"This is by far the best vet I have taken my dog to! The service is amazing, and they truly care about the animals they treat! My dog had knee surgery over a year ago and it was my first time having any major surgery done with her, so I was just as stressed as my fur baby during the recovery. Dr. Underwood answered my questions and was available whenever I had concerns. I have never had a vet be so attentive both to the animal and its owner! I mainly see Dr. McDonald for regular wellness visits, and he is just as amazing as Dr. Underwood. They let you email any concerns you have and answer within the same day! Having a dog who has a lot of allergies, being able to email questions and concerns has alleviated a ton of stress I used to have. Not once have I had a bad experience here and all the employees are just amazing. I really cannot express how appreciative I am of them!"

Audrey H.

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